Sit right back and I'll tell you a tale...

I am a learning and development specialist and instructional designer. My work focuses on practical, performance based solutions that respect how people actually live, learn, and work.

Typically, that means that I prefer to

• Design learning and performance support that start from a clear goal and real constraints, not a one size fits all model.
• Use models as tools and choose methods that fit the problem, rather than forcing every project through the same framework.
• Build accessibility into learning experiences and research from the start, informed by doctoral work on online learning with students with acquired brain injuries.
• Partner with others using a structured, inclusive framework so design decisions reflect lived experience, not assumptions.
• Recognise that training is not always the answer and helps teams choose better levers when performance problems need something else.

How I work and what drives me

Over the course of my career, I have worked in public, private, and academic sectors across instructional design, learning and development, facilitation, and digital learning support. One thing connects all of that work: a focus on practice. I start from the outcome we are trying to achieve, look closely at the context we are working in, and choose the mix of tools that will actually move the needle.

My doctoral research explored what it means to learn online while living with an acquired brain injury, and what happens when fatigue, cognitive overload, and system barriers pile up. That research, and my own lived experience with disability, inform how I think about learning environments, cognitive and sensory load, and access. Because disability is part of my daily life, it keeps me focused on designing learning and research that people can realistically participate in.

I am naturally curious and always learning. I do not believe there is one true way to design good learning. I am comfortable saying that training is not the right lever and shifting toward coaching, process changes, job aids, or other supports when that is what the problem calls for.

When I work with people, whether learners, co-researchers, subject matter experts, or leadership teams, I aim for inclusive partnership, clear expectations, and honest conversation. I meet you where you are and work with you to get where you want to go.